NBAA Humanitarian Emergency Response Operator (HERO) Database

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Humanitarian Groups

Across the general aviation community, a number of organizations coordinate the use of business airplanes and other assets for humanitarian purposes.


Marianne Stevenson
Tel: 951-491-9827

AERObridge (formerly known as Corporate Aviation Responding to Emergencies, or C.A.R.E.) is the all-volunteer group that coordinated the bulk of company and individual flight-related donations during the 2010 Haiti crisis. During non-crisis times the group helps match people in need with transportation on business aircraft.

Air Care Alliance

Rol Murrow
Tel: 888-260-9707

Air Care Alliance is a nonprofit public benefit umbrella group that lists and supports ALL known volunteer pilot and similar charitable GA groups. ACA lists and make referrals to more than 65 aviation relief organizations of various kinds. Click here for a listing of all groups.

Air Serv International

Dave Carlstrom
CEO for Air Serv in the U.S.
Warrenton, VA 20186
Tel: 540-428-2323
Fax: 540-428-2326

Air Serv International is a non-sectarian not-for-profit provider of "last mile" air transportation for humanitarian programs and disaster relief operations worldwide. In the past decade, Air Serv has flown more than 230,000 aid development workers and 1,600 metric tons of emergency supplies to remote areas. Professional pilots "with humanitarian hearts, cross-cultural sensitivity and Cessna Caravan or Twin Otter experience" should contact Steve Bontrager, Air Serv director of flight operations at

Airlift Flyers Aviation (ALFA AERO)

Rick Sante
10815 NW 33rd St,
Miami FL 33172
Tel: 305-470-1500
Fax: 305) 470-1502
Cell: 305-607-4282

Bsed in South Florida, ALFA AERO is a humanitarian aviation organization dedicated to raising awareness of opportunities for GA to participate in philanthropic flying year round. ALFA AERO matches missions, coordinating vetted, worthy nonprofits with donations of underutilized payload capacity in aircraft headed overseas. Generous owners/operators can provide vital, free air mobility to benefit 501(c)(3) charities throughout the Caribbean and the Americas.

Angel Flight

1515 East 71st Street, Ste. 312
Tulsa, OK 74136
Tel: 918-749-8992
Fax: 918-745-0879

There are nine independent Angel Flight organizations serving the U.S. in specific states. All provide free transportation in donated aircraft for needy individuals, usually for medical reasons.

Angel Flight Southeast

Steve Purello
CEO & Volunteer Pilot
8864 Airport Blvd
Leesburg Airport (KLEE)
Leesburg, FL 34788
Tel: 352-326-0761 x107

Angel Flight Southeast is a volunteer pilot organization of more than 650 volunteer pilots who utilize their own aircraft, fuel and time to provide free air transportation to medical facilities for citizens who are financially distressed or otherwise unable to travel on public transportation. Angel Flight Southeast also coordinates missions to fly organ transplant candidates, people involved in clinical trials, chemotherapy or other repetitive treatment, victims of abuse seeking relocation, families receiving help from Ronald McDonald Houses, Shriners Hospitals and many other charities, disabled or sick children to special summer camp programs, and for many other humanitarian reasons. Angel Flight Southeast coordinates an average of 3,000 missions per year with its group of all volunteer pilots.

Corporate Angel Network

Peter Fleiss
Executive Director
Tel: 914-328-1313
Fax: 914-328-3938

Corporate Angel Network (CAN) supported by NBAA, works with more than 500 major companies that use business aviation, most NBAA Members. CAN matches cancer patients needing transportation for treatment with corporate jets having empty seats on flights going in their direction. Although children with cancer are the passengers on many flights, the charity is not limited to children. CAN works with about half of Fortune 100 companies and many more of Fortune 500 and Fortune 1000 companies and finds seats for about 250 patients each month.

Flying Doctors of Mercy (LIGA)

19671 Lucaya Ct.
Apple Valley, CA 92308
Tel: 909-875-6300
Fax: 909-875-6900

Members of this group of doctors, dentists, nurses, optometrists, audiologists, pharmacists, chiropractors, assistants and technicians travel to the town of El Fuerte in the state of Sinaloa, Mexico, to provide medical services to the Yaqui Indians. The name LIGA is from the Spanish version of the group's name. Volunteer pilots in donated aircraft fly the medical team members from their homes in Arizona, Nevada and California one weekend a month.

Missionary Flights International (MFI)

Richard (Dick) Snook
President and CEO
3170 Airmans Drive
Ft. Pierce, FL 34946
Tel: 772-462-2395

MFI maintains regular passenger service each week to and from the countries of Haiti and the Dominican Republic in support of missionaries and aid workers when needed. In times of crisis, MFI works with companies willing to donate aircraft flight time to the cause.

Patient AirLift Services (PALS)

PALS Sky Hope Disaster Relief Program
Eileen Minogue
Executive Director
7110 Republic Airport
Farmingdale, NY 11735
Tel: 631-694-7257

Patient AirLift Services is a 501(c)3 Charitable Aviation Organization that arranges free air transportation for individuals requiring medical diagnosis, treatment or follow up. PALS also arranges volunteer flights for family members of patients as compassionate missions, to ensure patients have support when they are away from home for long periods. PALS is proud to assist military personnel and their families with flights to aid in the recovery and healing process. Thru our PALS Sky Hope Disaster Relief Program, we are able to assist in relief and recovery efforts during natural and national disasters.

Samaritan’s Purse

Virgil Gottfried
Mission Aviation Services Director
PO Box 3000
801 Bamboo Road
Boone, NC 28607
Tel: 800-528-1980

Samaritan's Purse is an international relief organization that is part of the Billy Graham Evangelical Association, managed by Franklin Graham. Its Aviation Department uses a variety of business-type aircraft to support relief and development missions in more than 100 countries. During the Haiti crisis in 2010, several companies donated additional business aircraft flight time to the group.

Veteran’s Airlift Command

Walt Fricke
Executive Director
5775 Wayzata Boulevard, Suite 700
St. Louis Park, MN 55416
Tel: 952-582-2911

The Veterans Airlift Command works with companies and individuals throughout the U.S. to provide free air transportation to wounded veterans and their families for medical and other compassionate purposes. In the past year, the group has flown more than 1,700 wounded servicemen and women and their family members. The group's priority passengers are injured service members from the Iraq and Afghanistan wars, many of whom are amputees.

Wings of Mercy Inc.

Terry Boer, President
100 Pine South Street Suite #393
Zeeland, MI 49464
Tel: 616-396-1077
Fax: 616-748-6093

Wings of Mercy Inc. provides free air transportation in donated GA aircraft flown by volunteer pilots for people with limited financial means who need treatment at distant medical facilities.