NBAA 20th Annual Schedulers & Dispatchers Conference

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General Information

First-Time Attendee Program

To help first-time Attendees maximize the values of the Schedulers & Dispatchers Conference, there is a First-Time Attendee Program, which kicks off Tuesday afternoon, January 13, prior to the opening reception. The meeting starts with a short mixer, followed by an overview with helpful tips to get the most out of your Conference experience.

At the meeting, first-time Attendees will receive a First-Time Attendee Passport, which is filled with information about the Conference, the host city, and space for notes and contact names. The Passport also includes an entry form and instructions on how to win two round-trip airline tickets. If this is your first Schedulers & Dispatchers Conference, be sure to answer “YES” when asked if you are a first-time Attendee during the online registration process.

Ambassador Volunteer Program

Ask anyone who’s been to the Schedulers & Dispatchers Conference: our volunteers are the key to our success! The Ambassador Volunteer Program helps ensure the smooth operation of the Confernece, and helps guide first-time Attendees. With over 2,600 Attendees expected this year, it is even more vital that we have your help. Take advantage of this opportunity and help give back to the Conference by answering “YES” during the registration to be an Ambassador Volunteer.

NBAA’s SEBA Program

To help Attendees decide which sessions would be most suited to their needs, the Scheduler & Dispatcher Committee has designated each presentation with a SEBA Level. NBAA’s Standards of Excellence in Business Aviation (SEBA) program which was created to encourage continuing education practices within the business aviation community. The program was developed by the NBAA Operations Committee in collaboration with the Association’s Flight Attendants, Schedulers & Dispatchers and Maintenance Committees. SEBA has four levels for the business aviation scheduler and dispatcher career. SEBA level one corresponds to the basic career entry level, and is suited to someone transitioning into this career; SEBA level two is best suited to those who have two to five years experience; SEBA level three is geared more toward those with over five years experience; and SEBA level four is related to management experience and career broadening options. For more information, visit:


The NBAA Schedulers & Dispatchers Conference is a business event. Children under 12 are never permitted on the Exhibit Floor – under any circumstances. Children ages 12 to 18 will be permitted into the Exhibit Hall during official Exhibit hours only, provided that they register, pay appropriate fees and are accompanied by an adult at all times. NBAA will not be held responsible by or for any cause whatsoever.

Any person who attends an NBAA convention, conference, seminar or other program grants permission to NBAA, its employees and agents (collectively "NBAA") to record his or her visual/audio images, including, but not limited to, photographs, digital images, voices, sound or video recordings, audio clips, or accompanying written descriptions, and, without notifying such person, to use his or her name and such images for any purpose of NBAA, including advertisements for NBAA and its programs.