NBAA PDP Course: When Leaders Talk: Mastering Communications

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Presented by Jodie Brown, Summit Solutions, LLC

Be someone people want to listen to. There is no such thing as no communication. People fill silence with speculation, assumption, and second-guessing. Not only is effective communication essential for completing complex operations and exceptional service, but it’s also the glue that connects the individual pieces together in a high-performance team. The ability to communicate well at all levels is essential to successful leadership.

This course fulfills NBAA PDP Objective L4.

This course is held in conjunction with NBAA’s 2018 International Operators Conference.

For More Information

For more information, contact NBAA's Tyler Austin at or (202) 783-9267.

Any person who attends an NBAA convention, conference, seminar or other program grants permission to NBAA, its employees and agents (collectively "NBAA") to record his or her visual/audio images, including, but not limited to, photographs, digital images, voices, sound or video recordings, audio clips, or accompanying written descriptions, and, without notifying such person, to use his or her name and such images for any purpose of NBAA, including advertisements for NBAA and its programs.