NBAA PDP Course: Capitalize on Human Resources

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Presented by: ServiceElements

Held in conjunction with the 2013 Business Aviation Convention & Exhibition (NBAA2013) in Las Vegas.

This course is designed to get participants thinking differently about a flight department's most valuable resources – its people. It introduces several new concepts that can enhance staffing requirements and increase employee satisfaction. This is a highly interactive course that facilitates interactive role-playing exercises to enhance the attendees’ skills for resolving employee issues. The course also includes breakout sessions to discuss and analyze and group discussions.

Course Agenda Items

  • Planning & Forecasting
  • Today’s Job Market
  • Interviewing for Maximum Affect
  • Grow Your People
  • Training for Strengths

The course will be held from 8:00 a.m. to 5:00 p.m. on October 20. Continental breakfast will be provided, beginning at 7:30 a.m.

This course fulfills NBAA PDP Human Resources Objective 4.

For More Information

For more information, contact NBAA's Sarah Wolf at (202) 783-9251 or

Any person who attends an NBAA convention, conference, seminar or other program grants permission to NBAA, its employees and agents (collectively "NBAA") to record his or her visual/audio images, including, but not limited to, photographs, digital images, voices, sound or video recordings, audio clips, or accompanying written descriptions, and, without notifying such person, to use his or her name and such images for any purpose of NBAA, including advertisements for NBAA and its programs.