NBAA Maintenance Management Conference

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The National Business Aviation Association (NBAA) hosts the 23rd Annual Maintenance Management Conference (MMC08) April 15 - 17, 2008, at the Hilton Daytona Beach Ocean Walk Village in Daytona Beach, Florida.

The MMC is designed for those who own aircraft or oversee the day-to-day operational activities. It is a resource for single aircraft or large fleet managers wishing to enhance their knowledge and skills, not only in the areas of technical expertise, but in the process involved in managing the maintenance function.

This three-day Conference provides valuable information for individuals interested in enhancing their knowledge of aircraft maintenance and management, along with ideas and suggestions for those interested in professional development or meeting career objective goals.

Each year the Maintenance Management Conference is built on providing instruction in four major areas:

  • Current Technologies and Latest Advancements
  • Regulatory Issues and Updates
  • Leadership and Management Issues
  • Special Interest Information

Exhibiting at the Conference provides NBAA Associate Members, who provide Maintenance specific products and services, an opportunity to meet individuals from various sized corporate flight departments throughout the world who are directly responsible for the maintenance management of aircraft.

For More Information

For more information, contact NBAA's Dina Green at

Presentations & Podcasts

Right-click below on the podcasts that you want to download to your computer.

Tuesday, April 15, 2008

NBAA Maintenance Committee Initiatives

Jim Janaitis, IBM Flight Operations, Maintenance Committee Chairman
Brad Townsend, Sprint, Maintenance Committee Vice-Chairman

NBAA’s Maintenance Committee Chair and Vice Chair provide a “state of the industry” update along with the initiatives the committee is currently undertaking to address these issues from a maintenance perspective. Additionally, they will discuss the efforts being made on behalf of the maintenance technician to enhance the professional status of the position, and the hiring practices necessary to attract and retain maintenance personnel in this rapidly growing industry.


Part 1 | Part 2 | Part 3 | Part 4

NBAA Maintenance Committee Initiatives presentation (PDF, 287KB)

Wednesday, March 12, 2008

Waging a Global War on Error in Aviation Maintenance Operations

Tony Kern, Ed.D., Convergent Knowledge Solutions

Dr. Kern has put together a dynamic presentation on human error control based on the highly successful “Error Control Model” of the United States Marine Corp (see Aviation Week, Dec. 14, 2006). Coupled with strategies he has collected from around the world, Dr. Kern teaches how to identify error and violation producing conditions and various mental bias traps that lead to maintenance and logistical errors. Additionally, you will learn how to create personal and organizational “error reduction centers of gravity” (ERCG) and how to develop and implement individual, team and organization process checks and procedures to attack these hazardous error zones putting your aircraft and aircrew at risk, and often rob your bottom line.

Dr. Kern's presentation (PDF, 4.56MB)

Thursday, April 17, 2008

Enhancing Service Culture in Today’s Maintenance World

Presented by Bob Hobbi, ServiceElements International, Inc.

Our industry is changing. And with it, our customers and constituency are also changing. We are facing a greater diversity in technology and equipment as well as a much greater diversity of our customer base. These market and industry factors are having a profound effect on our ability to serve internal and external customers, regardless of the type of organizations. This session will provide Attendees with insight to the resulting service delivery challenges. Strategic solutions will be discussed which should help Attendees address these modern day challenges. Whether you are operating as a Part 91 business flight department; a Part 135 or 121 or 145; a service center; a completion center; or a technical representative, you will be facing these new challenges. The benefits of this presentation will be enlightening and helpful.


Part 1 | Part 2 | Part 3 | Part 4

Bob Hobbi's presentation (PDF, 431KB)