Personnel Considerations

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Personnel Considerations

There are a variety of factors to consider when assembling a staff for supporting business aircraft operations, and the needs for each business are as diverse as the industry itself. Because each operation is unique, this portion of NBAA's web site is intended to provide guidance on some of the factors worth taking into consideration when making decisions about the personnel required for a given company's business aviation needs.

  • Qualifications


    Requirements and qualifications for crewmembers vary depending on the nature of the flight operation. Learn more.

  • Staffing Levels

    Staffing Levels

    The number of staff needed for a given flight operation varies from one business to the next, but there are some rules of thumb to consider. Learn more.

  • Fair Labor Standards Act

    Fair Labor Standards Act

    Information on the U.S. Department of Labor regulations governing overtime pay for certain employees. Learn More.

  • Pilot Records
    Improvement Act

    Pilot Records Improvement Act

    Information on complying with PRIA requests and maintaining required pilot records. Learn more.

  • Age 60

    Age 60

    The "Age 60" rule refers to the retirement age for airline pilots, which was recently raised to 65 years of age. While this isn't binding for domestic business aviation operations there are implications for international flights. Learn more.

Latest News

New NBAA Resource Offers Guidance on Properly Responding to PRIA Requests
June 5, 2017
As technology becomes increasingly complex, it’s no surprise that connectivity in the cabin is one of the chief priorities for flight crews. "These days, everyone on board wants to stay connected, so the challenge is being able to troubleshoot where needed," noted Elaine Lapotosky, chairwoman of NBAA's Flight Attendants Committee. Crew safety, as well as fatigue, are the other main issues impacting flight attendants and technicians, she said. These topics, and more, will be discussed at the upcoming NBAA Flight Attendants/Flight Technicians Conference. Listen to this week's NBAA Flight Plan podcast for more.

New NBAA Resource Offers Guidance on Properly Responding to PRIA Requests
Jan. 6, 2017
The Pilot Records Improvement Act of 1996 (PRIA) provides employers with transparency about potential employees’ performance history, but it can also put them in a difficult situation: How much information should former employers divulge? To assist employers, NBAA’s Regulatory Issues Advisory Group (RIAG) has developed a new resource – the Pilot Records Improvement Act Guide – that outlines a process for requesting and providing employee records. “It’s really important for operators who are making disclosures pursuant to PRIA to understand where those boundaries are, because one can easily find themselves outside of them,” said RIAG member Alison Squiccimarro. Learn more.

Breaking Down the Barriers: Ensuring Collaboration Is Key
Sept. 14, 2015
While shifts in workplace culture and industry initiatives like the International Standard for Business Aircraft Operations (IS-BAO) have driven more collaboration between pilots, schedulers, maintenance technicians and flight attendants, there's still a need to focus on working together. "When it comes to breaking down silos, I don't think you're ever really done," said Pat Cunningham, CAM, director of aviation for PepsiCo. "It's something you work on every day and every year, by emphasizing that we're all in this together." Read more about breaking down barriers in the September/October 2015 issue of Business Aviation Insider.