Aircraft Charter Consumer Guide

Bookmark and Share

NBAA Aircraft Charter Consumer GuideNewly updated in 2011, this NBAA publication provides an overview of the many considerations that arise when selecting an air charter operator for on-demand air travel needs. The valuable information for charter users provided in the guide includes: procedures for finding charter operators and charter brokers; information for locating contractors who audit charter companies for safety; a list of sample pre-screening questions consumers may use to vet charter operators; and a request for proposals (RFP) template consumers can use to obtain and evaluate quotes for specific charter flights.

To obtain printed or PDF versions of the NBAA Aircraft Charter Consumer Guide, complete the online order form.


This guide is intended to provide general information to assist consumers in understanding how to select air charter operators. The types of questions suggested in the guide reflect the initial inquiry that a user of this guide might consider. In order to make an informed judgment, you should ask for more specific information; those questions are beyond the goals of this guide.

The contents do not constitute legal advice or an endorsement of any particular air charter operator or air charter broker. NBAA does not warrant or assume any liability or responsibility for the professional competency of any air charter operator or air charter broker selected as a result of the process recommended in the guide.

NBAA disclaims all express or implied representations or warranties regarding the information contained in the guide. To the maximum extent permitted by applicable law, in no event shall NBAA be liable for any direct, indirect, special, punitive, incidental, exemplary, or consequential damages arising out of, or in any way connected with the accuracy, completeness or usefulness of any information in this guide.