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Employee Job Descriptions
The following flight department employee job categories are used in NBAA’s Compensation Survey. Job titles vary widely, so when determining which job category to use when entering or evaluating a particular employee, you should use the job descriptions below to determine the most appropriate match.
Aviation Dept. Mgr. I (does not fly)
Reports to company officer and is responsible for overall operation of aviation unit. Does not pilot aircraft and spends all time in non-flying managerial activities.
Aviation Dept. Mgr. II (does some flying)
Reports to company officer and is responsible for overall operation of aviation unit. Spends some or a major portion of time piloting aircraft.
Pilots aircraft majority of time; supervises pilot training and selection; responsible for maintaining proficiency of pilots; may fulfill manager responsibilities when needed. In department where no manager exists, reports to company officer and may be responsible for overall operation of aviation unit.
The senior captain may have a limited supervisory role of other flight crew in similar makes and models and may be qualified in multiple company aircraft. This position might be responsible for flight operation standardization in assigned makes and models. The senior captain may also have a role as mentor within the flight department
The captain (pilot in command) is responsible for the safe conduct of flights to which they are assigned while ensuring compliance with all federal, state, local and foreign regulations, as well as the policies and procedures specified in the company operations manual. When assigned to a flight, the captain has the final authority in the operation of the aircraft. Captains usually reports directly to the chief pilot.
The copilot (first officer) reports to the Chief Pilot and is responsible to the captain of the flight for the conduct and execution of assigned duties. Assists the captain with discharging safety responsibilities and being prepared to assume the duties of the pilot in command.
Director of Maintenance
A licensed A&P who works with or reports directly to the aviation department manager. This position usually includes more administrative duties than actual maintenance and repair. Responsible for overseeing maintenance of department aircraft, flight department planning and budget issues.
Manager of Maintenance
A licensed A&P who supervises other A&P maintenance technicians and helpers directly or through a lead maintenance technician or maintenance foreman. Reports directly to the director of maintenance for all maintenance performed on all aircraft.
A licensed A&P who supervises activities of A&P maintenance technicians and helpers. Reports to the manager of maintenance.
A&P Maintenance Technician
Licensed by FAA to perform airframe and power plant maintenance. Duties may include: performing inspections, preventive maintenance, maintaining shop and hangar tools and equipment, and ensuring compliance with ADs.
Maintenance Technician Helper
Assists an A&P maintenance technician with maintenance of the aircraft, excluding avionics and communications equipment. Does not hold an A&P licence.
A licensed FCC Avionics Repairman. Reports to the manager or maintenance or the maintenance foreman
Schedules aircraft and records flight times, maintains aircraft schedule changes as well as other administrative duties.
Schedules aircraft and aircraft maintenance, records flight times and related information. Maintains inventory, aircraft schedule changes and purchased supplies and equipment. May provide flight crew with flight plans, weather information, permits, etc. Reports to aviation department manager.
Provides safety assurance as well as ensuring a cabin environment that is conducive to passenger needs. Professional flight attendants should be trained and qualified in cabin safety and equipment specific to the aircraft.
A licensed A&P maintenance technician who travels with the aircraft. This position usually performs technical maintenance duties, supervises refueling, and checks lubricants. This position may include the following duties: assisting the flight crew and passengers during flight, receiving and stowing catering materials, or handling baggage and cargo.
Line Service Personnel
Responsible for refueling, moving aircraft in and out of hangar, cleans and restocks aircraft. Assists in routine maintenance, pre-flights, meeting of arriving and dispatching departing aircraft, etc. Reports to a maintenance foreman or manager of maintenance.