Travel$ense Technical Support

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Travel$ense on Windows Vista

Travel$ense users who install on the program Windows Vista may need to perform the following procedure one time after installation in order use the program.

This is required due to the default security model of Vista, in that users are not the administrator. The default for a user is "execute" and "read" on a document, even for plain text files such as those used by Travel$ense. Travel$ense must be able to edit its settings file and will fail with a "Path/File access error" error if not explicitly granted this permission, with the source being "savesettings()" or "writesettings()".

Note: Travel$ense will not run under Windows Vista 64-bit and Windows 7.

One-Time Vista Setup Process

  1. Make sure that Travel$ense is closed.

  2. In Windows Explorer or "My Computer" and locate the Travel$ense installation folder.
    The default installation folder is C:\Program Files\trvl$nse)

  3. Right click on settings.txt. 
    If you don't see this file, you may need to alter your filter or click on Compatability Files above.

  4. Click on "Properties", select Security Tab, and make the following setting changes:
    • Click on Users in the Group or user names list box to select your normal login id
    • Click on Edit to change permissions   
    • Click Continue on the "User Account Control" dialog
    • Again Click on Users in the Group or user names list box to select your normal login id
    • Check the upper right box under Allow and Full control

  5. Click OK until all screens are cleared and re-start Travel$ense

If you still are unable use Travel$ense on Windows Vista after following the steps below, e-mail support@nbaa.org.

Travel$ense Reports "Print to File" on Windows Vista
On Windows Vista, Travel$ense may not be able to successfully open the default application with the output file when you check on "Open After Creating" and then click "Print To File."  The file will be correctly produced in your Travel$ense folder and you can still open it by double clicking on the file (may need to click on "Compatibility Files" in your Windows Explorer).