PDP Course Objectives - Business Management

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The following objectives were adopted in March 2010.

Business Management Objective 1 (BM1)

Communicate the value of aviation resources by interacting with key people about aviation department capabilities that will help the company achieve its goals.

  • BM1-Ka – Economic and financial issues concerning the aviation department
  • BM1-Kb – Methods for business travel analysis
  • BM1-Kc – Options for lift (e.g., time share, interchange, FAR Part 91.501, charter, airline, fractional)
  • BM1-Kd – Concepts in marketing a business aviation product including price and place, cost productivity, value added and time management
  • BM1-Ke – Identifying ways to educate potential users on benefits of company aircraft and justifying company and department decisions
  • BM1-Kf – Characteristics and needs of the intended audience
  • BM1-Kg – Communication techniques
  • BM1-Kh – Company culture and organization
  • BM1-Ki – Key individuals and their function
  • BM1-Kj – Aviation department function
  • BM1-Kk – Company business plan

Skill in:

  • BM1-Sa – Verbal and nonverbal communication
  • BM1-Sb – Using interpersonal skills
  • BM1-Sc – Working within the organizational structure
  • BM1-Sd – Creating and making presentations
  • BM1-Se – Advocacy
  • BM1-Sf – Evaluating effective communication

Business Management Objective 2 (BM2)

Implementation of the budgeting process through analysis of revenues, expenses and forecasted needs to prepare the budget, monitor for deviations and report the results.

Knowledge of:

  • BM2-Ka – Aviation department budget components
  • BM2-Kb – Budget creating analysis and forecasting strategies
  • BM2-Kc – Strategies for aligning the aviation department budget into the overall company budget and financial systems
  • BM2-Kd – Financial management information systems
  • BM2-Ke – Taxation and its impact on aviation department budgeting
  • BM2-Kf – Aircraft evaluation and acquisition
  • BM2-Kg – Accepted industry budgeting and finance standards
  • BM2-Kh – Cost recovery plans (e.g., charge backs)
  • BM2-Ki – How to use periodic financial reports to monitor budget progress
  • BM2-Kj – How to use budgets for planning and control

Skill in:

  • BM2-Sa – Analyzing and utilizing the data in financial reports
  • BM2-Sb – Managing taxation requirements
  • BM2-Sc – Monitoring and interpreting deviations and trends and taking corrective action
  • BM2-Sd – Creating reports that clearly explain the financial aspects and productivity of the aviation department

Business Management Objective 3 (BM3)

Manage aviation department processes in line with strategic and tactical goals, consistent with data gathered within and outside the company.

Knowledge of:

  • BM3-Ka – Principles of goal setting to achieve short and long term goals
  • BM3-Kb – Long and short range business plans
  • BM3-Kc – Aircraft life cycle cost analysis
  • BM3-Kd – Principles involved in a comprehensive audit, including financial assessments of charter, airline and fractional ownership programs
  • BM3-Ke – Organizational structures applicable to various types of aviation departments with different operating requirements
  • BM3-Kf – Financial management procedures to review capital investments for lease options, joint ownership, fractional ownership, air carrier operations and timesharing
  • BM3-Kg – Concepts of cost recovery methods in relation to company utilization and philosophy
  • BM3-Kh – Regulatory requirements when dealing with internal and external cost allocations
  • BM3-Ki – Importance of using relevant costs for decision-making models
  • BM3-Kj – Terminology, valuation principles and financial reports produced from the general ledger accounting system

Skill in:

  • BM3-Sa – Cost recovery planning
  • BM3-Sb – Capital planning

Business Management Objective 4 (BM4)

Manage the aviation department finances in accordance with generally accepted accounting principles to achieve department goals.

Knowledge of:

  • BM4-Ka – Company business plan and policies
  • BM4-Kb – Company accounting policies and procedures
  • BM4-Kc – Aviation department budget
  • BM4-Kd – Strategies for monitoring and controlling revenues and expenses
  • BM4-Ke – Typical accounting reports
  • BM4-Kf – Generally accepted accounting principles
  • BM4-Kg – Aviation department goals
  • BM4-Kh – Understanding the importance of using relevant costs for decision-making models
  • BM4-Ki – Terminology, valuation principles and financial reports produced from the general ledger accounting system
  • BM4-Kj – Total asset management to maintain an efficient and cost effective aviation department
  • BM4-Kk – Principles of sunk costs, operating costs, appraisals and benchmarking

Skill in:

  • BM4-Sa – Using accounting reports as a tool for monitoring and controlling
  • BM4-Sb – Adhering to generally accepted accounting principles

Business Management Objective 5 (BM5)

Manage risk in the aviation department through appropriate protection of assets.

Knowledge of:

  • BM5-Ka – Insurance requirements and resources
  • BM5-Kb – Company insurance strategy
  • BM5-Kc – Aligning aviation department policies with company policies
  • BM5-Kd – Principles of appraisals and valuation
  • BM5-Ke – Principles of risk management
  • BM5-Kf – Concepts of insurance affecting an aviation department including aircraft insurance, property and liability insurance, and workers compensation
  • BM5-Kg – Budget procedures required to analyze and forecast maintenance needs for all segments of the aviation department

Skill in:

  • BM5-Sa – Selecting appropriate insurances
  • BM5-Sb – Operating within the constraints of insurance policies

Business Management Objective 6 (BM6)

Identify, recruit and coordinate a team of qualified individuals within the company with the highest level of expertise that will contribute to achieving department goals.

Knowledge of:

  • BM6-Ka – Sources of expertise within the department, company and industry
  • BM6-Kb – Sources of professional expertise
  • BM6-Kc – Project management strategies
  • BM6-Kd – Strategies for identifying expertise required and the best information to meet the need (knowledge management)
  • BM6-Ke – Department goals
  • BM6-Kf – Motivation strategies
  • BM6-Kg – Techniques used to run an effective business meeting
  • BM6-Kh – Techniques of effective communications and facilitation in teams, committees and small groups including providing and receiving feedback

Skill in:

  • BM6-Sa – Coordinating a team
  • BM6-Sb – Communicating effectively
  • BM6-Sc – Managing project and knowledge
  • BM6-Sd – Motivating the team

Business Management Objective 7 (BM7)

Implement procedures using company policies to safeguard information and physical assets of the company.

Knowledge of:

  • BM7-Ka – Internal and external policies on safeguarding proprietary information and documents
  • BM7-Kb – Confidentiality requirements
  • BM7-Kc – Records retention systems and security
  • BM7-Kd – Legal requirements and protections governing intellectual property
  • BM7-Ke – Ethical requirements and guidelines
  • BM7-Kf – Key points of implementing security programs
  • BM7-Kg – Necessity for maintaining a high degree of integrity and personal accountability that will develop leadership and teamwork, and influence relationships

Skill in:

  • BM7-Sa – Communicating confidentiality expectations to department personnel
  • BM7-Sb – Adhering to ethical standards by fostering trust and respect through ethical behavior toward all personnel within the company

Business Management Objective 8 (BM8)

Lead the aviation department in a manner that is responsive to and involved in community concerns with the goal of maintaining good relationships and increased understanding of environmental issues.

Knowledge of:

  • BM8-Ka – Environmental impact
  • BM8-Kb – Abatement strategies
  • BM8-Kc – Reporting and remediation requirements
  • BM8-Kd – Community concerns
  • BM8-Ke – Public relations strategies
  • BM8-Kf – Mediation strategies
  • BM8-Kg – Community planning and zoning ordinances
  • BM8-Kh – Community groups, including formal and informal community leaders
  • BM8-Ki – Airport users groups
  • BM8-Kj – Airport planning and administration
  • BM8-Kk – Community service opportunities
  • BM8-Kl – Economic benefits of business aviation for the community and nation
  • BM8-Km – Roles of an airport manager in maintaining airport operations within the bounds of regulatory requirements and good community relations

Skill in:

  • BM8-Sa – Managing public relations
  • BM8-Sb – Making presentations
  • BM8-Sc – Monitoring and responding to environmental impact issues
  • BM8-Sd – Communicating effectively
  • BM8-Se – Mediating and resolving disagreements