NBAA Schedulers & Dispatchers Conference

Bookmark and Share

Conference Training Initiative (CTI)

Updated Feb. 6, 2014

SDC2014 Conference Training Initiative Answer Key

Download the SDC2014 CTI Answer Key (345 KB, PDF)

Conference Training Initiative Overview and Process

Attendees at the Schedulers & Dispatchers Conference will, once again, have the opportunity to receive training acknowledgments for participating in certain education sessions as part of the Conference Training Initiative (CTI). Fourteen sessions have been selected during the conference that will focus on scheduling essentials, risk assessment-related subject areas, and tax topics that a scheduler or dispatcher needs for continued professional development. Participants who meet the program requirements will receive a training acknowledgment letter from NBAA.

Attendees who want to receive training acknowledgment should follow these steps:

  1. Download the CTI Application and Worksheets (540 KB, PDF)
  2. Decide which sessions you plan to attend based upon your training/learning needs. You can attend no more than six sessions.
  3. During the Schedulers & Dispatchers Conference, make sure your badge is scanned by the Ambassador at the start of the applicable CTI session to confirm attendance.
  4. After the session, complete the applicable quiz worksheet contained in the CTI Application and Worksheets. Retain all worksheets until you have completed all your planned CTI sessions.
  5. Complete the applicant information in the CTI Application and Worksheets in its entirety. The completed form and worksheet for each CTI session for which you are requesting training acknowledgement must be received by Monday, February 3, 2014, in one of two ways:

All application packages will be reviewed by NBAA and training acknowledgements will be mailed by March 28, 2014. Direct all questions regarding the CTI to [email protected].

SDC2014 Sessions Eligible for CTI Acknowledgement

Beginning Scheduling 135

Wednesday, January 15, 2014 • 1:00 p.m.
Room 208, Ernest N. Morial Convention Center
Presented by: Kellie Rittenhouse, CAM, Hangar Aviation Management, LLC and Whitney Gates, Pentastar Aviation Charter, Inc

This is an introductory yet comprehensive overview of Part 135 scheduling. Using real world scenarios, presenters will detail the process from booking the flight through planning, flight following, seamless recovery of a mechanical interruption, trip documentation, and invoicing. They will provide a list of resources and a handy reference sheet of tips collected from the trenches in a "Things I wish I knew" segment. Participants will learn the key differences between Part 91 and Part 135 regulations as they relate to crew duty limitations, aircraft performance, maintenance overview and current TSA requirements, the definitions of operational control and breakdown of acronyms, a basic overview of international considerations, and communication strategies and customer service strategies for your passengers and other clients.

Beginning Scheduling 91

Wednesday, January 15, 2014 • 1:00 p.m.
Room 207, Ernest N. Morial Convention Center
Presented by: Holly Whitaker, Exclusive Air, Inc. and Gerald Grady, CSX Corporation

Designed to be an introduction to Part 91 operations, this session will feature a panel of veteran schedulers who will share tips to help make every trip you schedule a success. They will help you navigate through the tripplanning process, introducing best practices, terminology, industry resources, suggested checklists and will even show you how to maximize your scheduling software. Attendees will be provided an overview of scheduling a Part 91 trip from inception to completion and references to assist you in your day to day operations. In addition to best practices, this session will provide a “Things I wish I knew” segment developed by experienced schedulers.

Crew Scheduling

Wednesday, January 15, 2014 • 1:00 p.m.
Room 220, Ernest N. Morial Convention Center
Presented by: Robert Schneider, Yum! Aviation; Rebekah Herbert, Jet Edge International; and Paul Zamora, Jet Aviation / McKesson

Session qualifies for Certified Aviation Manager Initial or Recurrent 1/4 point.

If you are responsible for the crew assignments in your flight department, what factors do you consider, what resources do you use, and for what contingencies can you be prepared? Ratings and currency, scheduled vacations, sick leave, rest, and international requirements are all pieces of this big puzzle we call crew scheduling. No two flight departments put the puzzle together in exactly the same way. Part 91 does it differently from Part 135, but even two similar Part 91 or Part 135 departments may do it differently from each other. This session features a panel discussion that reviews these perspectives emphasizing that while there is no “wrong” way to make crew assignments (as long as all legal, safety, and operational requirements are met), establishing best practices with a team approach can contribute positively to the process.

Advanced Scheduling 91

Wednesday, January 15, 2014 • 3:30 p.m.
Room 207, Ernest N. Morial Convention Center
Presented by: Aggie Mitchard, Joe Gibbs Racing; Dion Glenn, F&L Aviation/Zuffa; and Lucille Fisher, Quality Resources

This session is applicable if you have a basic understanding of scheduling and you want to advance your knowledge so that you can take on a stronger operational role in your flight department and/or better understand operational elements that your pilots face. Presenters will review basics of trip planning, crew duty standards, and NOTAMS and present scenarios showing that your enhanced knowledge of these topics can improve your operations.

Using Weather & NOTAMS in the Trip Planning Process

Wednesday, January 15, 2014 • 3:30 p.m.
Room 220, Ernest N. Morial Convention Center
Presented by: Brian Boothe, Rockwell Collins and Chris Algee, CAM, Jet Aviation

Session qualifies for Certified Aviation Manager Initial or Recurrent 1/4 point.

Do you understand weather theory? Do you look at METARs, TAFs and NOTAMs and understand what is being said? Do you apply that knowledge to your trip planning process? This session can help you to gain more knowledge of weather including understanding meteorological concepts and resources and applying the theory to trip planning, reading METARS, and TAFs and how to apply them to trip planning, understanding and deciphering NOTAMs and how to apply them to trip planning.

Human Factors for Schedulers & Dispatchers

Thursday, January 16, 2014 • 8:30 a.m.
Room 220, Ernest N. Morial Convention Center
Presented by: Dr. Shari Frisinger, CornerStone Strategies LLC

Session qualifies for Certified Aviation Manager Initial or Recurrent 1/4 point.

This session will review some widespread human factors issues faced by schedulers and dispatchers. In the midst of managing stress during the multitude of distractions, tasks, disagreements, and responsibilities while juggling sleep (or lack of), deadlines and relationships, S&Ds strive to encourage teamwork and sustain morale. The goals of this session are to understand the complex interactions among flight department personnel and the principles of resolving conflict, and using your skills of influential leadership to optimize your own well-being and overall flight department morale.

Navigating an Emergency

Thursday, January 16, 2014 • 8:30 a.m.
Room 208, Ernest N. Morial Convention Center
Presented by: Pete Agur, VanAllen

Session qualifies for Certified Aviation Manager Initial or Recurrent 1/4 point.

This session will outline the importance of implementing an emergency response plan and keeping skills current throughout the year through practice drills, with a focus on the flight operations staff group. Emphasis will be placed on using the skills of existing team members and taking advantage of external support. Case studies of past emergencies will be explored to highlight the experience of an actual aircraft emergency. Session attendees will learn best practices for aviation-based emergency response planning and activation, how to integrate your emergency response plan with the Incident Command System (ICS), and how to navigate an emergency situation based on the audit of one or more actual emergency scenarios.

Catering Safety 101

Thursday, January 16, 2014 • 3:15 p.m.
Room 220, Ernest N. Morial Convention Center
Presented by: Jean Dible, GA Food Safety Professionals and Paul Schweitzer, Air Culinaire Worldwide

Food safety and catering knowledge go together as an equal match. You cannot have one without the other! Do you and your colleagues have an awareness of some of the food safety risks when ordering certain menu items for a flight? It is critical that schedulers, pilots, FBO service employees and other individuals have food safety knowledge and plan a safe menu before ever contacting a caterer. When placing an order with a caterer, food safety is the #1 objective above price, quality, or the deliciousness’ of the food. This session will cover food safety principles and teach schedulers, pilots, and FBO food handlers how to order catering correctly and safely so that passengers and crew do not get sick, or have a disappointing dining experience.

The Ongoing SMS

Thursday, January 16, 2014 • 3:15 p.m.
Room 207, Ernest N. Morial Convention Center
Presented by: Rick Malczynski, ISBAO Audits.com; Joe Briggs, C&S Aviation Services ; and Casey Pelletiere , Qualcomm

Session qualifies for Certified Aviation Manager Initial or Recurrent 1/4 point.

Most flight departments have adopted some level of a Safety Management System (SMS) either formally through IS-BAO or by adopting one based on the individual requirements of the flight department. At the same time, business aviation standards and requirements change throughout the world at a rapid pace and we need to stay ahead of the safety curve. All personnel of the flight department are or should be engaged in the SMS in some capacity of risk mitigation. Attendees will learn what an SMS is and how an S&D can contribute to safety, examples of Flight Risk Assessment Tools (FRATs) and checklists, and how a company completes a risk assessment.

Advanced Scheduling 135: FET Management, Liability & Audit

Friday, January 17, 2014 • 8:45 a.m.
Room 208, Ernest N. Morial Convention Center
Presented by: George Rice, Rice & Associates, Inc. ; Nel Stubbs, Conklin & deDecker; and Jed Wolcott, Wolcott & Associates, P.A.

Session qualifies for Certified Aviation Manager Initial or Recurrent 1/4 point.

Presenters will review concerns by 135 operators regarding the charging and submitting of FET, who is actually responsible for submitting FET (Operator VS. Broker) and how to survive an audit. Attendees will learn from the experts about the audit process. Presenters will also review the management fee issue and why it matters to S&Ds for recordkeeping and audit purposes.

Complete Regulatory Update for Canada/Mexico Operations

Friday, January 17, 2014 • 8:45 a.m.
Room 217, Ernest N. Morial Convention Center
Presented by: Rick Snider, Rockwell Collins and Jeffrey Basham, Rockwell Collins

This session will provide a complete review of the U.S. Department of Homeland Security (CBP/TSA), FAA, and DOT as well as CBSA, CANPASS, DGAC, and Mexico’s CIQ. Information will include the latest in regulatory requirements to operate across the U.S. borders, highlighting the recent changes to the Southern Border Overflight Exemption Process. Attendees will learn about the latest developments with Sequestration and its effects on entry and clearance, as well as any new developments with the industry’s partnerships with CBP and TSA.

Personal Use of Aircraft 101 & Calculating SIFL

Friday, January 17, 2014 • 8:45 a.m.
Room 207, Ernest N. Morial Convention Center
Presented by: Scott O'Brien, National Business Aviation Association and Alan Burnett, Centerpoint Aviation Law

Session qualifies for Certified Aviation Manager Initial or Recurrent 1/4 point.

This is an introduction to personal use of business aircraft and the tools needed to properly understand the FAA and IRS Regulations surrounding it. Attendees will learn about classifying flights as business versus personal, how to properly calculate the fringe benefit value of non-business flights, including use of the Standard Industry Fair Level (SIFL) methodology, understand the reasons behind the fringe benefit rules and learn how to use the SIFL methodology, understand how FAA and IRS rules often conflict when dealing with non-business flights, develop a recordkeeping strategy for non-business flights, including how to classify trips, define employee classifications, and maintain the appropriate documents.

Beyond SIFL: Advanced Personal Use Considerations

Friday, January 17, 2014 • 10:30 a.m.
Room 207, Ernest N. Morial Convention Center
Presented by: Joanne Barbera, Barbera & Watkins, LLC and Doug Stewart, Aircraft Logs

Session qualifies for Certified Aviation Manager Initial or Recurrent 1/4 point.

This session takes the participant beyond the basic fringe benefit rules and Standard Industry Fare Level (SIFL) methodology to discuss the entertainment use disallowance and SEC reporting rules for public companies. Beyond the SIFL calculation, companies must also calculate and monitor any potential entertainment use disallowance. Attendees will also learn the basics of reporting non-business flights for SEC proxy statement purposes, understand differences between the SIFL methodology and requirements to calculate any possible entertainment use disallowance for certain flights, strategies for reducing the entertainment use disallowance, such as timeshare agreements, charter or aircraft leasing and develop a basic understanding of SEC requirements to report the "aggregate incremental cost" of certain personal flights.

Understanding International Regulations

Friday, January 17, 2014 • 10:30 a.m.
Room 220, Ernest N. Morial Convention Center
Presented by: Laura Everington, Universal Weather & Aviation, Inc.; Jeffrey Basham, Rockwell Collins; and JVincent Clemente, Colt International

Session qualifies for Certified Aviation Manager Initial or Recurrent 1/4 point.

Planning an international trip goes beyond customs & permits. You must keep up with the ever-changing international laws and issues and know how to comply with them. This session will cover compliance and regulations such as EU-ETS, Russian/India permit changes and ICAO 2012 Flight Planning. Learn about the newest international laws, where and how to obtain and understand them and how to apply them to be legal.

Any person who attends an NBAA convention, conference, seminar or other program grants permission to NBAA, its employees and agents (collectively "NBAA") to record his or her visual/audio images, including, but not limited to, photographs, digital images, voices, sound or video recordings, audio clips, or accompanying written descriptions, and, without notifying such person, to use his or her name and such images for any purpose of NBAA, including advertisements for NBAA and its programs.

Conference Sponsors

  Air BP   Airbus  
  Cutter Aviation   Epic  
  First Energy   Gateway  
  Jetex   Landmark  
  Paragon   Rockwell Collins  
  Ross Aviation   Signature Flight  
  Torn Ranch   Universal Weather  
  World Fuel Svs   Van Nuys Arpt Guides