NBAA PDP Course: Human Factors

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Presented by: Century CRM

Held in conjunction with the NBAA 62nd Annual Meeting and Convention.

This two-day course will provide Attendees with techniques for improving communication and decision-making, team effectiveness as well as the interaction among maintenance, dispatch, flight and other functional areas of the organization (Human Resource Management). The course will define the inter-relationships of crew resource management, maintenance resource management and dispatcher resource management. Other key components of this course include: human factors in an organization, leadership styles and responsibilities, organizational factors, error and risk management, and Safety Management Systems.

This course fullfills NBAA PDP Leadership Objective 6.

Agenda

Sunday, October 18, 2009

7:30 am – 8:00 am
Registration and Continental Breakfast
8:00 am – 5:00 pm
Course

Monday, October 19, 2009

7:30 am – 8:00 am
Registration and Continental Breakfast
8:00 am – 5:00 pm
Course

For More Information

For more information, contact NBAA's Jay Evans at (202) 783-9353 or [email protected].

Any person who attends an NBAA convention, conference, seminar or other program grants permission to NBAA, its employees and agents (collectively "NBAA") to record his or her visual/audio images, including, but not limited to, photographs, digital images, voices, sound or video recordings, audio clips, or accompanying written descriptions, and, without notifying such person, to use his or her name and such images for any purpose of NBAA, including advertisements for NBAA and its programs.