NBAA PDP Course: Human Factors

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Presented by: Global Jet Services, Inc.

Held in conjunction with 2009 Schedulers and Dispatchers Conference.

This two-day course helps aviation department personnel improve their communication and manage human performance in all work environments. It will explore the different possible scenarios that may cause a well-meaning scheduler, dispatcher, aviation technician or flight crew member to make an error. This will include the error chains and links of causing an accident and, how we are affected by errors caused by the “Dirty Dozen,” and explore the development of personnel safety nets to avoid such incidents. The program will include aviation case studies and in-depth discussions and group exercises.

This course is recommended for schedulers, dispatchers, aviation maintenance technicians, flight crew members, aviation maintenance supervisors and managers, aviation line personnel and any other aviation professional affected by aircraft operations. The ultimate goal of this course is to reduce the number of accidents by improving communication and human performance in work environment and increasing business aviation efficiency through safer maintenance and flight operations.

This course fullfills NBAA PDP Personnel Management Objective 9.

Agenda

Monday, January 12, 2009

7:30 am – 8:00 am
Registration and Continental Breakfast
8:00 am – 5:00 pm
Course

Tuesday, January 13, 2009

7:30 am – 8:00 am
Registration and Continental Breakfast
8:00 am – 5:00 pm
Course

For More Information

For more information, contact NBAA's Jay Evans at (202) 783-9353 or jevans@nbaa.org.

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