2014 Maintenance Management Conference

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Conference Presentations

Tuesday Wednesday Thursday

Tuesday, April 22, 2014

10:30 a.m. - 11:15 a.m.

Off the Hangar Deck Into the Conference


Presented by: JD McHenry, Global Jet Services

Attaining the skills to bring you the most value in all social business and recreational events, can facilitate both your professional and personal success. You will learn about our conference format, goals and networking opportunities to generate the most value from your conference participation as you meet your fellow attendees and seek out exhibitors.



Off the Hangar Deck Into the Conference (1.02 MB, PDF)
11:15 a.m. - 12:00 p.m.

NBAA Maintenance Technical Rewards & Career Scholarship (TRACS)


Presented by: Steve King, NBAA Maintenance Committee

This session contains TRACS program highlights, along with recognition of sponsoring organizations and award presentation for 2014 recipients.



NBAA Maintenance Technical Rewards & Career Scholarship (TRACS) (2.56 MB, PDF)
1:30 p.m. - 2:15 p.m.

Part 21: Certification Procedures for Products and Parts


Presented by: Sarah MacLeod, Obadal, Filer, MacLeod & Klein, P.L.C.

This presentation gives a general business overview of the aviation safety regulations governing certification procedures for products and parts; the curriculum covers each section of 14 CFR Part 21.



Part 21: Certification Procedures for Products and Parts (.52 MB, PDF)
2:15 p.m. - 3:00 p.m.

Recruiting and Interviewing


Presented by: Franz Gilbert, Gulfstream Aerospace

We are all aware that recruiting and succession planning go hand-in-hand. With Facebook, Twitter, Linked-In and many others cyber representations, recruiting and hiring a work force has many challenges, like no other time. Some of today's challenges, experiences and practices will be presented and discussed to provide you tools for hiring the best candidate for the job.



Recruiting and Interviewing (1.39 MB, PDF)

Wednesday, April 23, 2014

8:35 a.m. - 9:30 a.m.

Beyond the ERP: Enterprise Risk Management


Presented by: Tim McSwain, NBAA Aviation Insurance Committee; Brint Smith, John F. Throne & Co.; and Andrew Mawdsley, Southern California Edison, Co.

Business aircraft operators have an Emergency Response Plan (ERP) and regularly run drills to test their ability to respond in the event of an accident or incident. This session will present an accident scenario, solicit audience feedback about an appropriate company response to the situation, and address best practices for ERPs. Moving beyond the ERP, the presenters will address critical Enterprise Risk Management topics such as business continuity, relationships with the NTSB investigators, protecting the company’s brand, family assistance and others. Attendees will receive a tool to help facilitate discussions in your flight operation as you move beyond an ERP.



Beyond the ERP: Enterprise Risk Management (.86 MB, PDF)
9:30 a.m. - 10:15 a.m.

Option B: Tactical Approach to Four Strategic Conversations


Presented by: Deborah Bew Liu, Aircraft Acquisitions; Greg Panzarella, Sherwin Williams; and Nathan Winkle, NBAA Maintenance Committee

A key skill leaders must possess is the ability to communicate effectively. In the flight department, most communications are tactical. When interfacing with executives, the conversations become more strategic – often outside our comfort zone. This session will address key strategic conversations that aviation maintenance leaders must be prepared to engage in, including tactics to initiate this communication. These four conversations, very relevant to maintenance managers, include: Service Expectations and Agility; Required Metrics and Benchmarking; Corporate Strategy & Aviation Alignment (including cash management strategy, reporting, conservation of expense, tax strategy); and Emissions/Regulatory Implications.



Option B: Tactical Approach to Four Strategic Conversations (3.27 MB, PDF)
11:00 a.m. - 11:30 a.m.

Option B, Part I: The Good Auditor (Selecting an Auditor You Can Count On)


Presented by: John Sheehan, Professional Aviation, Inc.

Looking for an auditor to assess your organization? How do you find the best one for your operation? What are the characteristics of a good auditor (i.e., what will your IS-BAO auditor look for?)? An added advantage to this 30-minute presentation is that you will learn what it takes to be a good auditor so that you can perform high quality internal safety audits.



Option B, Part I: The Good Auditor (Selecting an Auditor You Can Count On) (3.05 MB, PDF)
11:30 a.m. - 12:00 p.m.

Option B, Part II: Wacky World of Aircraft Imports and Export


Presented by: Mike Mertens, Duncan Aviation

The changing world economy has led to many aircraft being bought and sold across borders. Where do you turn to gain knowledge on how to sell an aircraft to an international customer or bring an aircraft purchased in another country to be operated in the US? This 30-minute session will discuss the FAA standard process for importing and exporting an aircraft. Of course since the FAA standard rarely fits every scenario, our presentation will delve into the pitfalls of both processes and how to resolve them.



Option B, Part II: Wacky World of Aircraft Imports and Export (2.53 MB, PDF)
1:30 p.m. - 2:15 p.m.

Option A: Asset Management


Presented by: Brandon Battles, Conklin & de Decker

"Is it operations at any cost, who cares? " This session will establish an understanding for the basics of aircraft operating and maintenance costs. Basic financial terms will be reviewed and discussed. Suggestion will be offered for the use of spreadsheets/line items to support, fixed, variable, expense and capital costs management.



Option A: Asset Management (2.99 MB, PDF)
1:30 p.m. - 2:15 p.m.

Option B: Hangar Modernization


Presented by: Mark Stormberg, Tectonic Management Group

This presentation will discuss how to effectively incorporate modern technologies into new hangar construction and hangar refurbishment with an emphasis on gaining operational efficiency and energy cost effectiveness.



Option B: Hangar Modernization (9.03 MB, PDF)
2:15 p.m. - 3:00 p.m.

Option A: OSHA Requirements When Conducting an IS-BAO Audit


Presented by: Bob Gould, Bravo Golf Aviation

"Is it safety at any cost, or does there have to be a cost to safety?" Safety management Systems, audits, certificate action, liability, compliance, jail time, smoking hole, whistle blower are words we all seem to read about. Safety is an industry, however we are not in the business of safety. This session will cover some basics in the common requirements for conducting work in hangar, on the ramp and at an MRO facility.



Option A: OSHA Requirements When Conducting an IS-BAO Audit (3.32 MB, PDF)
2:15 p.m. - 3:00 p.m.

Option B: Interior Management: Keeping the New Materials New


Presented by: Matt Henry, Appearance Group

Materials used in aircraft interiors are meant to be practical to comfortable; albeit with safety certification requirements. Proper maintenance and care of these materials help ensure certification integrity, appearance and product longevity.



Option B: Interior Management: Keeping the New Materials New (.62 MB, PDF)
4:00 p.m. - 5:00 p.m.

Back to the Future in Aircraft Maintenance


Moderated by: Lee Brewster, NCATT

Presented by: Adrian Paull, Honeywell Aerospace; Mike Wuebbling, The Boeing Co.; and Jon Haag, Mondelez

Planning for the future is much easier if we can stand in the past and look forward. Change and continuous improvement are pillars of the aerospace industry. A panel session will be presented with some of our industry professionals who carved their way through the future we live in today as maintenance professionals. Prepare your questions and concerns, in the spirit of preparing for the future.



Back to the Future in Aircraft Maintenance (.89 MB, PDF)

Thursday, April 24, 2014

8:35 a.m. - 9:30 a.m.

Generations in Aircraft Maintenance


Presented by: Bob Hobbi, Service Elements

Communication styles are generally equated with personality, gender, and even occupation. However, intergenerational communication challenges now exist in the business aviation workplace. In this session, we will define and discuss communication tendencies of different generations, and the challenges that occur in the workplace as a result. Participants will leave the session with solutions to solve communication challenges across the ages, thereby increasing organizational effectiveness for their maintenance team.



Generations in Aircraft Maintenance (1.79 MB, PDF)
9:30 a.m. - 10:15 a.m.

Are You Truly Prepared for Your Next Hangar Emergency?


Presented by: Richard Gomez, MedAire, Inc.

Even a well-maintained, orderly hangar has potential for safety hazards and personal injury. Hear about some recommended best practices that will help you to avoid or minimize exposure to serious risk caused by chemical spills or electrical shock and potentially compounded by the fatigue factor! This interactive session will offer suggestions to mitigate risks in the hangar, and could help save your coworker's life when an incident does occur.



Are You Truly Prepared for Your Next Hangar Emergency? (1.44 MB, PDF)

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