2013 Maintenance Management Conference

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Conference Agenda

Monday, April 29, 2013

Pre-Conference Event: Maintenance Management Conference Golf Tournament

10:00 a.m. - 11:30 a.m.
Registration

Ridglea Country Club (North Course)
3700 Bernie Anderson Avenue
Fort Worth, TX 76116


Green Fee is $95 per player (includes goodie bag, cart, range balls and lunch buffet). Rental Clubs are $45 per player (Contact Pro Shop at 817-377-7400 to reserve rental clubs). The Ridglea Country Club requests all player rental club requirements be made 2 weeks prior to the event.

Available sponsorships include Golf Holes, Beverage Cart and 19th Hole Reception. For more information please contact Melissa Murphy at sponsorships@nbaa.org.
11:30 a.m. - 12:30 p.m.
Lunch
12:30 p.m. - 5:00 p.m.
Golf Tournament

Shotgun Start at 12:30 p.m.
The 19th Hole Reception will be held at the Ridglea Country Club immediately following the Golf Tournament.

Tuesday, April 30, 2013

8:00 a.m. - 8:30 a.m.
Registration Breakfast

Lobby
8:30 a.m. - 8:40 a.m.
Welcome to Day 1

Presented by: Marlin Priest, McWane, Inc
8:40 a.m. - 9:40 a.m.
The Enlightened Aviation Professional - Five Key Strategies to Elevate Your Career and Life

Presented by: Jim Garland, Sharp Details, Inc

This insightful keynote address will touch on the five simple strategies to elevate your professional and personal life. With ideas from his book, The Practical Guide to Exceptional Living, Jim Garland will help unlock the greatness that resides in all of us. Jim’s down-to-earth approach and real life stories will make a considerable impact in all aspects of your life. This speech will be filled with humor, lessons and actionable items that everyone can put to use immediately. Long after Jim’s final words, you will be sharing these ideas with your colleagues and family.
9:40 a.m. - 10:10 a.m.
Morning Break

Lobby
10:10 a.m. - 10:40 a.m.
Conference Details & TRACS Awards

Presented by: Lee Brewster, NCATT; John Salame, Hangar Management; and Steve King, Cox Enterprise

Information for conference activities like Passport, silent auction and TRACS scholarship will be presented.
10:40 a.m. - 11:00 a.m.
Raising the Maintenance Bar via IS-BAO

Presented by: Sonnie Bates, CAM, International Business Aviation Council

This presentation and discussion highlights the non-conformity trends IS-BAO auditors are finding. The focus is on processes and systems versus regulatory compliance. Nine items are presented with a focus on what impact they have on the safety risks of the operator.
11:00 a.m. - 12:00 p.m.
"For Every Action There Is an Equal and Opposite Reaction." But It Doesn’t Have to Stay That Way! (Part 1)

Presented by: Shari Frisinger, PhD, CornerStone Strategies, LLC

We’ve all had good days - those days when you feel you have conquered the world! And bad days - when you ate crow for dinner. What separates the two is your ability to effectively handle the multitude of changes that confront you on a daily basis. A successful flight department depends on all team members adapting to accelerated schedules, your own stress, the fluctuating stress reactions of other people, and so on. Maintaining your composure goes a long way in resolving tension and the underlying issues. The question is ... How do you do that?
12:00 p.m. - 1:30 p.m.
Lunch with Exhibitors

Exhibit Hall "A"
1:30 p.m. - 2:30 p.m.
Maintenance and the Art of Aircraft Acquisition Planning

Presented by: David Wyndham, Conklin & DeDecker Associates, Inc.

The maintenance function needs to have an input into the aircraft acquisition planning cycle. This session covers the main points of the acquisition process and how to have a positive impact on that process throughout the point of entry into service. Like a 96-month inspection, the acquisition planning process happens infrequently.
2:30 p.m. - 3:00 p.m.
Building a better Relationship with HIRF

Presented by: Gary Palfreyman, Gulfstream Aerospace

HIRF from a 51,000 foot level. What is HIRF? Why is it important? What is different about aircraft design today with respect to communications, fly by wire, interference (RFI/EMI/EMF/ESD)? How can we degrade a HIRF protection...etc.
3:00 p.m. - 3:30 p.m.
Break with Exhibitors

Exhibit Hall "A"
3:30 p.m. - 4:30 p.m.
Regulatory vs. Reality

Presented by: Sarah MacLeod, Obadal, Filler, MacLeod & Klein, PLC

Compliance lessons and updates on the basic regulations governing real life maintenance activities (e.g., Parts 1, 43, 91, and 145), including considerations in an international environment will be addressed.
4:30 p.m. - 5:00 p.m.
CAM - A Major Milestone for Aviation Professionals

Presented by: Kevin Smith, CAM, Duke Energy

This presentation will outline the steps required to obtain and retain the Certified Aviation Manager certification through NBAA. The audience will be able to test their knowledge by answering sample questions from each of the five domains of business management, technical and facilities services, operations, personnel management, and leadership.
5:00 p.m. - 5:10 p.m.
Daily Wrap-up

Presented by: Lee Brewster, NCATT and John Salame, Hangar Management
5:10 p.m. - 6:30 p.m.
Reception with Exhibitors

Wednesday, May 01, 2013

8:00 a.m. - 8:30 a.m.
Breakfast with Exhibitors

Exhibit Hall "A"
8:30 a.m. - 8:40 a.m.
Welcome to Day 2

Presented by: Marlin Priest, McWane, Inc
8:40 a.m. - 9:40 a.m.
A Case of Failed System Safety

Presented by: Tony Kern, Convergent Performance, LLC. and Bob Agostino, Group Holdings

This personal and pertinent presentation, applicable for line technicians to senior managers of "Real Consequences and Real People" will highlight how easily safety systems can fail, the reasons why, and strategies for mitigating failures. It will include tools for technicians to improve personal accountability and a Manager’s Checklist to help prevent future human errors from happening within your safety system. Your SMS is a valuable tool to identify, predict and help prevent "failures in waiting," and attending this session will help everyone in your maintenance department better understand and utilize the benefits of your safety system.
9:40 a.m. - 10:10 a.m.
Break with Exhibitors

Exhibit Hall "A"
10:10 a.m. - 11:00 a.m.
The Next Generation of Aviation Communications

Presented by: Charlie Clark, Inmarsat

This session will look into the statistics of communication trends and the growth of the technology market. It will also look into the network at a service level, key offerings and how to stay ahead of the game. Cutting-edge technology and satellite constellations facilitates aviation safety services amongst communications. This session will preview the newest technologies that will shape the future for business aircraft passengers and crew alike.
11:00 a.m. - 12:00 p.m.
"For Every Action There Is an Equal and Opposite Reaction." But It Doesn’t Have to Stay That Way! (Part 2)

Presented by: Shari Frisinger, PhD, CornerStone Strategies, LLC

The answer: Arguments and the aftermath of heated tempers can cause unsafe behaviors, automatic reactions and thoughts focusing you away from your task. A definite safety risk. The question remains: how do you defend your abilities when you are attacked? This session identifies three of the major reasons we get angry and feel a need to defend ourselves. Shari will also share her doctoral dissertation results - effectively handling an aviation crisis.
12:00 p.m. - 1:30 p.m.
Lunch with Exhibitors

Exhibit Hall "A"
1:30 p.m. - 2:00 p.m.
Roadmap to Office in the Sky - Shift Happens!

Presented by: Brad Townsend, DuPont Aviation

Present technology shifts in airspace (NextGen) and IT in the cabin, alongside the ever-changing nature of rules created by States, are very challenging (as is embracing these changes while maintaining your professionalism). Fasten your seatbelt for a wild ride on the road to aviation maintenance professionalism with "Shift Happens."
2:00 p.m. - 3:00 p.m.
CNS/ATM Compliance Countdown

Presented by: Stephane Beauchamp, Bombardier Aerospace

Regulations to operate in the future airspace environments are being implemented across many States of regulatory control. Areas of operation related to PBN, RNP, Link 2000, Communications (CPDLC, Safety Services, etc) Equipage (CVR/FDR/Datalink, etc). These operational changes may require adjustments to equipment, training and formal regulatory approvals. Future regulation and methods of compliance will be reviewed during this session.
3:00 p.m. - 3:30 p.m.
Break with Exhibitors

Exhibit Hall "A"
3:30 p.m. - 4:30 p.m.
Strategic Planning for Single Aircraft or Fleet Replacement

Presented by: Barry Justice, CAAP, Inc.

The primarily goal of this presentation is to assist attendees in understanding strategic planning related to aircraft changes and fleet replacements. Competency in financial modeling over specific life-cycle sensitivities is the key to mitigate downside market risk and time the acquisition.
4:30 p.m. - 5:00 p.m.
Catering Puzzle: Strategies and Tactics to "Putting It All Together"

Presented by: Roger Leemann, AirCulinaire Worldwide

Planning a trip is a symphony of tasks that involve everything from flight planning, weather, permits, jet fuel, and safety. Catering is no different. With a few simple steps, checks and guidelines, you can easily fit catering into the planning process and safely fuel your passengers and crew too.
5:00 p.m. - 5:10 p.m.
Daily Wrap-up
6:00 p.m. - 9:00 p.m.
Networking Event - NBAA MMC Patio at Sundance Square

Flying Saucer @ Sundance Square

Patio tables, a drink in hand, fabulous food and guests in gorgeous Fort Worth spring weather. Dine al fresco with live music playing in the background, providing an ideal backdrop to network or for a relaxing evening. It doesn’t get much better than that!

Thursday, May 02, 2013

8:00 a.m. - 8:30 a.m.
Breakfast with Exhibitors

Exhibit Hall "A"
8:30 a.m. - 8:40 a.m.
Welcome to Day 3

Presented by: Marlin Priest, McWane, Inc
8:40 a.m. - 9:40 a.m.
Values-Based Leadership in the Aviation Department

Presented by: Scott Moore, Luck Companies

Values-based leaders live, work and lead in alignment with their core values, beliefs and principles igniting the human potential in those around them. Igniting the extraordinary potential of all human beings begins with oneself. The impact on others will be exponential and has the potential to change the world.
9:40 a.m. - 10:10 a.m.
Break with Exhibitors

Exhibit Hall "A"
10:10 a.m. - 11:00 a.m.
Building Service Relations for Success

Presented by: Len Beauchemin, AeroTechna Solutions and Stan Younger, Bombardier Aerospace

This session will provide an overview of managing your outsourced maintenance with a focus on business success through relationship management. The aircraft maintenance industry dynamics have changed dramatically with respect to the manufacturer maintenance repair organization networks and independent maintenance service providers. While business practices have been adapted with technology to meet expectations related to maintenance planning and financial management, what has not changed is the need to develop sound business relationships with your service provider to ensure continued success. You will gain an understanding of the issues, and we will discuss strategies and tactics as they apply to each phase of your outsourced maintenance project.
11:00 a.m. - 12:00 p.m.
The eMaintenance Department (Part 1)

Presented by: Jon Haag, NBAA Maintenance Committee Member and Nathan Winkle, NBAA Maintenance Committee Member

The future of the flight department is a "Full Up" paperless system. The FAA and industry are looking at a rewrite of AC120-78 Acceptance and Use of Electronic Signatures, Electronic Recordkeeping Systems, and Electronic Manuals. Standards need to be developed in partnership with industry and the FAA. Learn what changes may be on the horizon.
12:00 p.m. - 1:30 p.m.
Lunch with Exhibitors

Exhibit Hall "A"
1:30 p.m. - 2:30 p.m.
The eMaintenance Department (Part 2)

Presented by: Jon Haag, NBAA Maintenance Committee Member; Joe Hertzler, Hertzler; and Tricia McGuire, AirLogs

E-Maintenance initiatives are growing in the aviation industry, holding great promise for the future of predictive maintenance - the gathering and integration of data, cost control and, most importantly, aircraft performance and safety. In a world where information is a key enabler of operational efficiencies and network security is vital, the future ahead has never been more inspiring.
2:30 p.m. - 3:00 p.m.
Conference Wrap-up

Presented by: Lee Brewster, NCATT and John Salame, Hangar Management

Friday, May 03, 2013

7:30 a.m. - 8:00 a.m.
PDP Registration and Continental Breakfast
8:00 a.m. - 5:00 p.m.
PDP Course: Technical Operations Manual Workshop

Presented by: NBAA and Len Beauchemin, AeroTechna, Inc.

Meets Objective: T8
The objective of this course is to provide the necessary knowledge to create a document that clearly states your execution of aircraft maintenance, ground and hangar operations. The goal of which is to ensure clarity, identify responsibility, point accountability and avoid "willful non-compliance." The Workshop highlights the integration of IS-BAO standards, FAA regulatory requirements and NBAA current operational excellence practices as identified by the NBAA Maintenance Committee. A review of current industry trends will also be presented as we prepare for the future. The Workshop is a must for leaders as new NBAA Members; legacy departments and as a career development opportunity for those seeking greater reward. The registration fee for this course is $650 for Members and $800 for non-Members.

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