NBAA 26th Annual Maintenance Management Conference

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Conference Agenda

Review the agenda for each day by clicking on the day below.
Monday Tuesday Wednesday Thursday Friday

NBAA PDP COURSES

(A separate fee is required for these courses. Continental breakfast, breaks, lunch and handout materials are provided.)

Monday, April 4, 2011

2:00 pm – 6:00 pm
Maintenance Management Golf Tournament

This year's tournament will be held at one of San Diego's finest golf courses, Salt Creek Golf Club, awarded four-and-a-half stars by Golf Digest as one of San Diego's top places to play for 2008–2009. Tournament registration includes golf, cart, range balls and awards reception fees. Tee time is 2:00 pm. Boxed lunch is provided.

Tuesday, April 5, 2011

8:00 am – 8:30 am
Registration & Continental Breakfast
Sponsored by Greenwich AeroGroup and Honeywell International
8:30 am – 9:00 am
Welcome to Day One: "Leading by Example"
Presented by Brad Townsend, NBAA Maintenance Committee Chairman, Dupont Aviation, and JD McHenry, Global Jet Services
9:00 am – 10:00 am
Pioneer Mechanics in American Aviation

Keynote Speaker: Giacinta Bradley Koontz, Historian and Author

Ever since Charles Taylor built the first aeroplane engine for Orville and Wilbur Wright in 1903, there have been skilled and resourceful aircraft mechanics who kept the monoplanes and biplanes in the air. Through the life stories of these pioneering men and women, our keynote speaker will proudly trace the origins of the modern A&P.

10:00 am – 10:30 am
Break
Sponsored by Bombardier
10:30 am – 11:30 am
Global War on Error: A Call to Action

Presented by Tony Kerns, Convergent Performance, LLC

An industry expert will dive into the topics of personal accountability and compliance while providing specific tools and techniques to create and sustain a culture of peer-to-peer professionalism in your organization. The session will focus on how to move forward toward these goals, even in lean economic times where resources are limited.

11:30 am – 12:00 noon
Creating a Pipeline of Talent for the Future

Presented by Steve King, Cox Enterprises

Learn about the positive impact that NBAA's Maintenance TRACS has on scholarship recipients in their career choices.

12:00 noon – 1:00 pm
Lunch in Exhibit Hall
1:00 pm – 2:00 pm
The Future Maintenance Professional: Who's Leading Who?

Presented by Dr. Phil Roberts, PAR Travel Tech, Inc.

As a manager, you share the responsibility for the future of aviation maintenance personnel. If you relinquish your role, who will control and guide the changes needed for future maintenance personnel? The fundamental purpose of leadership is to guide and achieve change. This session will highlight the issues that shape the discussion.

2:00 pm – 3:00 pm
Failure to Follow Procedures: Implications of Non-Compliance

Presented by Guy Minor, FAA Safety Team

The individual's decision to violate is ethical, so why do people violate when they know it is wrong? Managers are most in control of the systemic factors that promote error and violation, so it stands to reason that if we teach maintainers to be better maintainers, we equip them to promote safety. When they have the tools to be better managers, they're equipped to create the right culture and workplace environment. Increasing compliance is more or less a side effect of management training. Building an organization that is resilient to error and violation, one that fosters the human contribution to success, is the overall idea.

3:00 pm – 3:30 pm
Break in Exhibit Hall
Sponsored by Global Parts
3:30 pm – 4:30 pm
Looking for Help in All the Wrong Places: Legal Liabilities

Presented by Greg Ripple, Miller Johnson

A new regulatory environment exists in Washington. The federal Department of Labor has increased its enforcement efforts, and so have many states. Private lawsuits by current and former employees are also on the rise across the country. Employers need to be aware of the increased attention that independent contractor relationships, outsourcing and subcontracting, and overtime issues are receiving and of the risks that accompany these practices. This session will cover these and other hot topic employment issues that affect the business aviation community.

4:30 pm – 5:00 pm
"Leading by Example" Wrap-up

Presented by JD McHenry, Global Jet Services

5:00 pm – 7:00 pm
Welcome Reception in Exhibit Hall

Wednesday, April 6, 2011

8:00 am – 8:30 am
Continental Breakfast in Exhibit Hall
8:30 am – 9:00 am
Welcome to Day Two: "Preparing for Success"

Presented by Tim Steinhauser, Gulfstream, Lee Brewster, NCATT, and Bob Hobbi, Service Elements

9:00 am – 10:00 am
Evolution in Maintenance Training Partnership

Presented by Jim Janaitis, IBM Flight Operations, Jim Sparks, Richardson Aviation, and Charlie Harvich, FlightSafety International

Over the past decade, NBAA and its Members have had a significant influence on the effectiveness of technical training by encouraging partnerships between training providers and OEMs. The genesis of this effort began with NBAA Guildelines for Business Aviation Technical Training, which have evolved into the Business Aviation Standards in Education (BASE). Our goal for improving industry education is to have a positive effect on dispatch reliability for the business aviation fleet.

10:00 am – 10:30 am
Break in Exhibit Hall
Sponsored by Embraer
10:30 am – 11:30 am
Managing Your Aircraft for Maximum Value Retention

Presented by David Wyndham, Conklin & de Decker

When is the best time to replace an aircraft? Why doesn't the lowest cost aircraft have the best value? Beyond budgeting, life cycle costing takes into account all of the costs associated with owning and operating an aircraft. Also part of the value calculation is the time-value of money: when a cost occurs can be as important as how much. This session will introduce life cycle costing and demystify the concepts of "net present value" and the "cost of money."

11:30 am – 12:00 noon
High-Tech Tool Control

Presented by Joe Schwan, Snap-on Tools, Corp.

Missing tools rob productivity and can compromise safety in operations. This session provides an overview of programs for tracking tools before and after a maintenance event, and tool recognition for safety inventory, such as shadowing to computerized control.

12:00 noon – 1:30 pm
Lunch in Exhibit Hall
Sponsored by Bombardier
1:30 pm – 3:00 pm
Cabin Communication Challenges

Moderated by Satcom Direct

A group of industry experts from leading OEMs and service/installation providers will host an open forum panel discussion to speak on the latest technology available to communicate voice and data from the cabin, component integration, and challenges associated with operation and certification.

3:00 pm – 3:30 pm
Break in Exhibit Hall
3:30 pm – 4:30 pm
Pre-Purchase Examinations (PPEs): Preparation, Execution and Delivery

Presented by Debra Bew Liu, Aircraft Acquisitions, Inc., and John Bucher, Aircraft Maintenance Consultant

Buyers and sellers have expectations during the aircraft acquisition process. The asset manager plays an active role during the evaluation phase and through the legal closing proceedings. This session provides information on what to expect and how to prepare for that event, what to do in advance of the aircraft sale and your role during the entire process.

4:30 pm – 5:00 pm
"Preparing for Success" Wrap-up

Presented by Bob Hobbi, ServiceElements

6:00 pm – 10:00 pm
Evening Networking Event

While networking with your peers, enjoy the sounds of an acoustic performance by platinum country music artist Aaron Tippin, who has championed the working man and woman in his songs, "East Bound and Down" and "Drivin' My Life Away," and has honored the troops with "You've Got to Stand for Something" and "Where the Stars and Stripes and the Eagle Fly." You won't want to miss his performance on the patio at the Hilton San Diego Bayfront Hotel.

Thursday, April 7, 2011

8:00 am – 8:30 am
Breakfast in Exhibit Hall
8:30 am – 9:00 am
Welcome to Day Three

Presented by Connie Ghuman, Connie Ghuman Consulting

9:00 am – 10:00 am
Mentoring and Giving Back

Keynote Speaker: Aaron Tippin, Aviator and Platinum Country Music Artist

Drawing from personal experiences, Tippin will provide examples of how mentoring can improve your life, and more importantly, how others can benefit from your selfless giving. Learn about this platinum country music artist's commitment to supporting our military personnel and to giving back through personal involvement in the FAA Safety Team and Confederate Air Force.

10:00 am – 10:30 am
Break in Exhibit Hall
Sponsored by Satcom Direct
11:00 am – 12:00 noon
Conference Wrap-up

Presented by Tim Steinhauser, Gulfstream, Lee Brewster, NCATT, Steve King, Cox Communications, and Connie Ghuman, Connie Ghuman Consulting

This wrap-up will include announcements of the Silent Auction, Tool Box Raffle and ARS Survey winners.

12:00 noon – 1:00 pm
Lunch in Exhibit Hall

Friday, April 8, 2011

7:30 am – 8:00 am
Registration & Continental Breakfast
8:00 am – 5:00 pm
Principles of Aviation Leadership

Meets Objective: L1
Presented by Sinclair Community College

This course examines the fundamental traits, tools and actions of leaders, and provides a solid foundation of "enabling tools," examples and exercises to build basic skills. Areas of special interest to Certified Aviation Managers (CAMs) and students of leadership skills include vision, mission and values statements, strategic planning, team building and sustained/improved superior performance.

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