Compensation Survey Help

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Compensation Survey Frequently Asked Questions (FAQs)

Review answers to common questions about participating in NBAA’s Compensation Survey and accessing and interpreting results.

Q: Who may participate in the Compensation Survey?

A: Only NBAA Member Representatives, or their designated alternate contacts, at companies that operate aircraft may participate in the Compensation Survey.

Other contacts – line pilots, maintenance personnel, support staff, etc. – are not eligible to submit survey information.

Companies that do not operate aircraft are not eligible to take part in the survey.

Q: Who may access the Compensation Survey results?

A: Survey results are only made available to NBAA Member Representatives, and any alternate contacts approved by NBAA Member Representatives. Other contacts at NBAA Member Companies are not eligible for access to Compensation Survey results.

Survey participants receive complimentary access to survey results. NBAA Member Representatives, or their designated alternate contacts, who have not participated in the current year’s survey may purchase access to survey results for $175.

Q: How do I access survey results?

A: To access results, NBAA Member Representatives, or their designated alternate contacts, must either have participated in the current year’s survey, or purchased access to survey results.  Those eligible contacts may view the survey results, logging in with their standard NBAA website password.

Q: As an NBAA Member Representative, how to I designate another employee at my company to participate in the survey or view results?

A: NBAA Member Representatives may access My NBAA Profile to designate other company employees – such as Human Resources contacts – to participate in the Compensation Survey.  

Select “Organization Personnel” to select or add this contact, and chose the role “NBAA Compensation Survey Contact” for this person.

NBAA’s Membership Services can also assist you at [email protected] or (202) 783-9000.

Q: Do you have to be an NBAA Member to participate in the survey or purchase access to results?

A: Yes. The Compensation Survey is an NBAA Members-only product. To join NBAA, visit the NBAA Membership Application.

Q: What basic information is required in order for my participation to count?

A: Survey submissions must include at least one base salary entry to be used in survey results. Participants who do not provide at lease one base salary entry will not be eligible for complimentary access to survey results.

Q: Can you share a list of participants who provided data used in the survey?

A: Yes. A participant list can be found in PDF version at the end of the survey. It is not included in the individual data tables. This PDF can be emailed upon request to those eligible to access survey results.

Q: What is “base salary?”

A: Base salary is the annual amount earned by the employee for work. It does not include bonuses, overtime pay, or any value associated with employee benefits (i.e. health insurance).

Q: What is “total compensation?”

A: Total compensation includes base salary, plus any bonus or overtime pay. This does not include values associated with employee benefits (i.e. health insurance).

Q: What should I enter for an employee who has not worked a full calendar year?

A: If the employee has not worked a full year in the position, the yearly equivalent should be used.

Q: May I enter information for part-time or contract employees?

A: No, the Compensation Survey should only include salary and benefit information for full-time employees.

Q: What is a “salary range minimum - minimum?”

A: Members are asked to provide the salary range for flight department positions, if they have preset ranges. On the "Salary Range - Minimum" table, these ranges are displayed, with the values in the “minimum” column showing the lowest value received – the lowest possible value, on the low end of this salary range.

Since these values reflect companies’ defined salary ranges for employee categories, they may not reflect actual salaries. Not all companies have a set compensation range for employees. 

Q: What is included in a “duty hour?”

A: Duty time should include the overall time required to prepare, perform (including RONs) and conclude a scheduled flight as well as the time needed for administrative functions, training, meetings and other duties not related to a flight. The duty day begins when the crew enters company premises and ends when the crew leaves the premises. Time away from the domicile on a flight would count towards duty hours.

Q: I get the following error when I try to view the survey results. What does this mean?

Unable to login
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This error may be caused by an old NBAA Web site password being saved on this computer. Please close your web browser, and reopen your browser to try again.

A: If you receive this error it is likely because you are not the authorized company individual with permission to view survey results. Only NBAA Member Representatives, or their designated alternate contacts, may access survey results. For technical assistance, please contact NBAA at [email protected] or (202) 783-9000.

Q: How can I see last year’s survey results?

A: If you have access to the current set of survey results, archived versions of previous surveys are available online.

Q: Is it too late to participate?

A: NBAA welcomes participation from all Members during the defined survey period each Spring. Once the survey has closed, and the results compiled, NBAA can no longer accept survey submissions. 

Q: When will survey results be published?

A: Survey results are published as soon as the compiled data has been reviewed and verified by NBAA staff. The publication date is determined by the number and quality of responses. Survey deadlines may be extended if necessary to ensure the survey results are as comprehensive and accurate as possible. Survey results are typically available in June.

Q: Where are the survey questions related to flight department operational information, which were previously included in the NBAA Compensation & Benchmark Survey?

A: The operational questions have been removed to create a focused Compensation Survey. The hope is that this will streamline data entry for participants and increase participation, particularly among human resources professionals and salary administrators. A separate flight department operations benchmark survey may be conducted at a later date.